When I was a kid and did something really wrong, I used to hear my mother tell me, finger wagging, "What a tangled web we weave when first we practice to deceive." I think she's right, even if I didn't at the time, but now I wonder if weaving a tangled web isn't so bad when it comes to wikis.
Here's what I mean: In the old, pre-Internet days, there was a lot of point-to-point communication. You sent Joe a letter, telegraph, etc., and he sent you one back. Today we can weave complex (tangled?) webs of communication, pulling in expertise from all corners, as we gather information, and we can go back to those webs as we act on information received. It's a giant feedback loop that, if we're lucky, continually enriches the web and makes it stronger.
Not to get all Age of Aquarius about it, but this is how I feel a healthy wiki should work. It should be a web, or even an ecosystem, where all the parts work together, where the whole is more than the sum of the parts. I hope Ted and I can create that sort of web with you, our readers, as we share our individual pains and joys in helping make our work environment a place that rewards sharers and collaborators.
Thursday, October 23, 2008
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