Wiki Win of the Week

Both Matt and I have been way too busy to keep up in here, sorry to say. And I'm embarrassed to see that I haven't posted in here since last year! So I'm going to take the approach of one small step at a time to get blogging here again. Some of my posts may be quite short for a while, but I hope they'll be worthwhile just the same.

I want to share something fun and successful we just started doing. I added a place on our wiki's main page called, "Wiki Win of the Week." The idea is to highlight ways that people are using Clearspace to help them at work. Not only do those people get a public "attaboy" for the whole company to see -- including the CEO, who truly follows what's going on in there closely -- but we propagate and publicize those good ideas throughout the enterprise. That's a two-fer!

The "wins" can be small or large or in between. Here's an example:

Posted a question on the Live Events group to get a recommendation for a general contractor for an exhibition in the UK. Within 48 hours I had three replies, all recommending the same company. We contacted the vendor and within a week of posting the original question, we had a more competitive offer on the table. Exact savings to be determined, but in the range of US$20,000. Access to other event professionals within UBM has resulted in better negotiating power with vendors and faster access to recommendations.

I love it when the wins include dollar savings! Still working on how to answer the inevitable ROI questions, but tracking all the wiki wins across the company is a start.