A Brief Checklist for Humble Community Management

I recently re-assessed the way I was managing one of my communities and changed direction as a result. Since the community consisted of participants in my Community Development 101 - Internal course, I shared with them my thinking about a key part of community management:

• change course when it makes sense to do so
• admit your mistakes when you make them
• recognize when the way you wanted things to work isn't working
• listen to community members -- and think beyond what they are saying to what may be behind what they are saying
• be creative in approaching situations and don't be afraid to try new ways of doing things
• circle back to the top of this list and repeat...

Let's call it a Checklist for Humble Community Management.